Frequently Asked Questions
Please read our FAQ before sending us a message.
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We accept a variety of payment methods to make your shopping experience easy and convenient:
Zelle
CashApp
Apple Pay
Cryptocurrency
Other payment methods: Please check at checkout for additional options
If you have any questions or need assistance with payment, don’t hesitate to contact us!
We aim to process and ship all orders as quickly as possible! Delivery times may vary depending on your location and the shipping method chosen:
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Standard Shipping: Typically takes 2-4 business days within the USA
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Expedited Shipping: Usually arrives within 1-3 business days.
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International Shipping: Can take 3-7 business days, depending on customs and your location.
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Overnight Shipping for Next Day Delivery
You will receive a tracking number once your order is shipped so you can follow your package in real time.
If you need any further details or have specific delivery requests, please feel free to contact us!
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Order Confirmation:
Once you complete your purchase, you’ll receive an order confirmation email with a summary of your order and a unique order number. This means we’ve received your order and are processing it. -
Order Processing:
Our team will prepare your items for shipping. This typically takes 1-3 hours depending on the volume of orders. We’ll carefully package your products to ensure they arrive in perfect condition. -
Shipping Notification:
Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number so you can follow your package on its way to you. -
Delivery:
Your order will be delivered according to the shipping method you selected. Delivery times may vary, but you can always track the progress using the tracking number provided. -
Customer Support:
If you have any questions during the process, feel free to reach out to our customer support via email at support@xumbeyongshrooms.com or text us on WhatsApp at +1 512-677-4235.
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XÜM Starter Pack (4 Tabs)